Company Description
Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 as a single store in Ypsilanti, Michigan, Domino’s has grown into the largest pizza company in the world, with more than 22,300 stores across 90+ markets. Our success is built on the strength of our people, technology, and franchise system. As a leader in innovation, we continue to transform the pizza and QSR industry while creating opportunities for team members to learn, grow and thrive. If you're ready to make an impact, build a meaningful career and help shape what's next, there's a place for you at Domino's.
Job Description
The International Regional Vice President (RVP) – Asia Middle East Africa (AMEA), is a strategic leader in Domino’s global system that is responsible for the business performance and relationships with the Master Franchisees in the AMEA Region. AMEA region consists of 30 countries covering part of Asia (China, Vietnam and Thailand only), South Asia (India, Bangladesh, Sri Lanka), Middle East (Turkey, Saudi Arabia, etc), Africa (Nigeria, Kenya, Ghana and Mauritius) and selected Baltic states (Ukraine, Belarus, Lithuania, Latvia, Estonia). This position is accountable for delivering Domino’s annual budget targets for store openings and same-store sales growth for this region. The top 4 markets are India, China, Turkey and Saudi Arabia. Additionally, they are responsible for ensuring their Master Franchisees are compliant with their Master Franchise Agreement (MFA) and are sufficiently capitalized to run successful operations and deliver sustainable, profitable, growth. To accomplish these objectives, the RVP must closely coordinate with all Centers of Excellence (COE) to effectively manage and influence our Master Franchisee partners.
Responsibilities
Deliver Domino’s annual budget targets
- Accountable for delivering Domino’s annual budget targets for store openings and same-store sales growth for the AMEA Region.
- Control expenses to budgeted levels.
- Ensure receivables are kept current.
- Partner COEs to develop tailored operating plans that deliver the appropriate level of support and impact to the Master Franchisee based on region priority.
- Effectively influence Master Franchisees’ or markets’ annual and strategic plans to drive sustainable, profitable, growth.
- Conduct regular business reviews with all markets, leveraging the business assessment tool to identify opportunities.
- Share Domino’s best practices across all key disciplines.
Lead Domino’s overall relationship with all Master Franchisees in the AMEA Region
- Ensure there is a strong working relationship between Domino’s and their Master Franchisees, by making sure there is comprehensive information sharing and that key constituents are consistently engaging with our Business Consultants or COEs.
- Coordinate all communications and engagements from DPZ and the COEs to the Master Franchisees.
- Ensure Master Franchisee or market leadership is clear on Domino’s annual and 2030 objectives, including key global initiatives (e.g., voice of the customer).
Ensure compliance with the Master Franchise Agreement and protect the brand
- Embrace our franchisor role ensuring all assigned markets and Master Franchisees are in full compliance with our MFA. Put plans in place to address any gaps in compliance.
- Ensure all changes to standards, variances and policies are communicated in a timely manner to Master Franchisees.
- Closely partner with the Food Safety Team to ensure the Master Franchisees have the capabilities and protocols to appropriately protect customers and the Domino’s brand.
- Confirm that the Master Franchisees’ capital structure, balance sheet and store-level economics are sufficient to deliver long-term, sustainable, growth. If deficiencies are identified in one of these areas, partner with the Master Franchisees to develop the appropriate action plans.
- Champion new global capabilities to help Master Franchisees operate more effectively.
Lead regional strategic planning process and oversee regional implementation of company strategic initiatives
- Spearhead the optimization of our portfolio of Master Franchisees in the AMEA Region to maximize our long-term store and sales growth potential for every market.
- Assess opportunities for grow new markets or accelerated growth in existing markets.
- Parter with the COEs and Master Franchisees to identify global and regional opportunities that leverage the scale of our system to drive efficiencies.
Lead, coach, and develop a high-performing team in a matrix organization
- Recruit a strong team that fits with Domino’s culture and possess the skills to effectively partner with Master Franchisees and COEs.
- Promote our company values, leading by example, and encouraging their team to live these values every day.
- Lead, coach and motivate their team to create an open inclusive environment where all team members can bring their ideas and whole self to work.
- Foster a highly collaborative culture that facilitates a strong partnership with both Master Franchisees and COEs.
- Provide constructive feedback on a regular basis and create action plans during the performance appraisal process to develop team members’ competencies.
- Partner with the EVP and HR to create career development plans for all team members.
Qualifications
- Bachelor’s Degree, MBA preferred.
- Ability to travel internationally up to 40% of the time.
- 15+ years of operations and/or marketing and/or brand strategy experience in food service or other retail in Asia for a Global brand.
- Experience in a franchised system is a bonus.
- Possesses a robust and broad general management skillset, with an emphasis on retail operations and financial acumen.
- Advanced consultative skillset that leverages strong problem solving and analytical competencies to effectively persuade senior leaders to act.
- Strong verbal and written communication skills, with a proven track record of communicating effectively with C-suite level executives.
- Demonstrated ability to develop and grow influential and collaborative relationships with both external and internal partners.
Additional Information
All your information will be kept confidential according to EEO guidelines.