Staff Network Engineer (Global Network Engineering)
Job description
Network Engineering 的職責在於規劃、執行及支援區域基礎網路架構需求與擴展，同時與 Global Network Team 緊密合作，推動網路標準化。
此職位需要具備豐富的網路技術經驗、對整體 IT 系統的深入理解、優秀的利害關係人管理與協作能力、大型網路專案管理經驗，以及建置與排除複雜網路環境問題的實務能力。
此職位亦需與內部自動化（Automation）、機器人（Robotics）及供應商團隊密切合作，以確保網路整合順暢並維持卓越的營運品質。
此職位將負責制定並推動策略、流程及組織改善方案，以向台灣地區終端使用者提供世界級 IT 服務。該職位亦將擔任台灣網路營運的主要聯絡窗口，並與 Global Network Engineering Team 密切合作，確保所有地區的服務交付維持一致的標準與品質。
職務內容
• 設計、建置及排除 Data Center、FC（Fulfillment Center）及企業辦公室網路環境中的複雜問題。
• 與 FC Design Team 密切合作，設計高效率且具成本效益的網路架構。
• 與內部 Automation、Robotics 團隊及外部供應商合作，了解業務需求並制定有效的網路解決方案。
• 與 FC Operations Team 合作，確保日常網路營運順暢穩定。
• 與 Corporate IT Team 合作，為辦公室及遠端使用者提供高品質的 Wi-Fi、網路及協作體驗。
• 管理並處理涉及複雜硬體或軟體技術問題的重大事件。
• 確保網路環境符合全球網路標準。
• 建立並維護台灣地區完善的供應商合作生態系。
基本資格條件
• 具備扎實的網路工程專業能力，包括網路設計、架構規劃、故障排除及問題分析能力。
• 熟悉以下領域：
- Routing and Switching
- Data Center Network Infrastructure
- Passive Networking
- Wi-Fi Infrastructure
- WAN Solutions
- Firewalls
• 具備優秀的利害關係人管理能力，能有效與內部團隊及外部供應商合作。
• 具備管理 FC 網路環境的能力，並能與自動化、機器人及營運相關團隊合作提供有效解決方案。
• 具備廣泛的企業級 IT 基礎架構知識，並以提升使用者體驗為導向。
• 擁有 CCNP、JNCIP 或同等級專業認證。
優先條件
• 具備 Juniper 交換器相關經驗。
• 具物流網路環境相關經驗者尤佳。
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
The role of Network Engineering is to plan, execute, and support regional infrastructure requirements and expansions while working closely with the Global Network Team to drive standardization. This role requires extensive experience in network technologies, a strong understanding of overall IT systems, effective stakeholder management and collaboration skills, experience managing large-scale network projects, and hands-on expertise in deploying and troubleshooting complex network environments.
The role also involves close collaboration with internal automation, robotics, and vendor teams to ensure seamless network integration and operational excellence.
This position will be responsible for developing and implementing strategies, processes, and organizational improvements that enable the delivery of world-class IT services to end users in Taiwan. The individual will serve as the primary point of contact for Taiwan network operations and partner closely with the Global Network Engineering Team to ensure alignment and consistency of service delivery across all regions.
Responsibilities
- Design, deploy, and troubleshoot complex Data Center, FC, and corporate office networks.
- Work closely with the FC Design Team to develop efficient and cost-optimized network designs.
- Collaborate with internal Automation and Robotics teams, as well as external vendors, to understand business needs and develop effective network solutions.
- Partner with the FC Operations Team to ensure smooth day-to-day network operations.
- Collaborate with the Corporate IT Team to deliver high-quality Wi-Fi, network, and collaboration experiences for office and remote users.
- Manage crisis situations involving complex technical hardware or software issues.
- Ensure adherence to global network standards.
- Establish and maintain a strong vendor ecosystem in Taiwan.
Required Qualifications
- Strong network engineering expertise with design, architecture, troubleshooting, and debugging capabilities.
- Advanced knowledge of:
- Routing and Switching
- Data Center Network Infrastructure
- Passive Networking
- Wi-Fi Infrastructure
- WAN Solutions
- Firewalls
- Strong stakeholder management skills, including collaboration with internal teams and external vendors.
- Ability to manage FC network environments and partner with automation, robotics, and operational stakeholders to deliver effective solutions.
- Broad enterprise IT infrastructure knowledge with a focus on enhancing user experience.
- Professional certifications such as CCNP, JNCIP, or equivalent.
Preferred Qualifications
- Experience with Juniper switching.
- Experience in logistics network environments is a plus.
Recruitment Process and Others
Recruitment Process
- Application Review - Job Fit Interview- Focus Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/