Spaceport Experience Coordinator
Job description
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
SPACEPORT EXPERIENCE COORDINATOR
The Spaceport Experience Coordinator supports the planning and execution of employee programming, events, onsite services, and special initiatives that enhance daily life at Starbase. This role manages vendor logistics, prepares internal communications, assists with onboarding new residents, and plays a lead role in tour and guest support. The Coordinator is at the center of operations for employee experience and is essential to ensuring day-to-day offerings run smoothly and meet the SpaceX standard. The ideal candidate is highly organized, communicative, and capable of managing multiple tasks in a fast-moving environment. They take ownership of logistics and follow-through, thrive on problem-solving, and are passionate about creating seamless experiences for both employees and guests.
RESPONSIBILITIES:
- Coordinate logistics for experience events and programming, including timelines, run-of-show, vendor support, RSVPs, and onsite execution
- Serve as a lead support for school, VIP, and internal tours, ensuring prep materials, handoffs, and tour logistics are complete and aligned
- Manage resident orientation flow, assisting with welcome materials, amenity walkthroughs, and service introductions
- Oversee scheduling, coordination, and communication for onsite service vendors (e.g. massage therapists, barbers, dog groomers)
- Assist with weekly updates to internal calendars and communication platforms, including announcements and service reminders
- Track and submit vendor invoices, purchase orders, and related expense documentation
- Collaborate with technicians and specialists to prep event materials and ensure all programs are properly staged and supported
- Partner cross-functionally with facilities, culinary, housekeeping, hospitality, and onsite leadership to align execution
- Help collect feedback and observations to inform program improvements and planning
BASIC QUALIFICATIONS:
- High school diploma or equivalency certificate
- 1+ years of experience in hospitality, event coordination, operations, or employee engagement
PREFERRED SKILLS AND EXPERIENCE:
- Strong multitasking and time management skills
- Experience coordinating events, vendors, or guest-facing programs
- Clear and professional written and verbal communication
- Proficiency with Microsoft Office, Google Drive, or tools like Asana
- Service-oriented with a proactive and collaborative work style
- Organized, reliable, and comfortable working with shifting priorities
ADDITIONAL REQUIREMENTS:
- Must be willing to travel to various SpaceX locations for mission critical projects
- Valid state issued driver's license
- Must be able to work all shifts and available for overtime, weekends and holiday(s) as needed
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].