Company Description
As part of the largest pizza company in the world, Pacific Pie, Inc operates 20+ Domino's locations in and around Spokane, Wa and Medford, Or. We run fast paced, clean, friendly, technologically advanced locations.
Job Description
- Answering Phones
- Preparation of Products
- Customer Service
- Store Cleaning & Sanitation
- Marketing & Promotions
- Packing up orders for Customers & drivers
- Running orders out to drivers
The main requirement for Domino's Inside Team Members, also referred to as Customer Service Representatives (CSRs), is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed.
While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel.
Some specific duties of Domino's CSRs include:
- Attracting potential customers by answering product and service questions and advertising/"wobble boarding"
- Opening and maintaining customer customer accounts by recording and updating account information
- Preparing and packaging food products
- Collecting payment and handing out orders to customers
- Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution
- Maintaining financial accounts by processes customer adjustments
- Contributing to team effort by accomplishing related requests as needed
- Benefits:
- -Paid sick leave per Washington law
-Health Care benefits for full time employees (30+ hours per week after waiting periods)
-Dental and Vision plans available to purchase
All your information will be kept confidential according to EEO guidelines.
If there are any errors in the wages posted, or in the benefits that we provide, please email [email protected] with the subject WAGE TRANSPARENCY and the store location you are applying for, and we will correct the advertisement within 5 days.
Qualifications
- To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Be no less than Sixteen (16) years of age.
- Ability to pass applicable Company background checks.
- Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders.
- Superb ability to multi-task
- Ability to function in a dynamic, fasted paced environment.
- Ability to adjust to changing priorities.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to take orders over the counter or phone.
- Ability to work independently and as part of a team.
- Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.
Additional Information
All your information will be kept confidential according to EEO guidelines.