About Customs Support Group
Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in 14 European countries with 100+ offices and a team of 1,700+ customs professionals.
We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.
What we do: We support more than 60,000 clients and process over 20 million declaration lines each year.
From day-to-day customs declarations to compliance, duty optimization and trade advice, we make cross-border trade easier and more predictable.
How we work: We combine local customs expertise with modern digital tools to handle complex customs and trade requirements accurately and efficiently.
Our specialists work closely with clients to navigate regulatory complexity, identify risks, strengthen compliance frameworks, and optimize international trade processes.
Why it matters: Customs, export controls, and international trade regulations are becoming increasingly complex. Regulatory changes, geopolitical developments, and growing compliance expectations create both risks and opportunities for internationally operating businesses.
CSG helps clients stay compliant, manage these risks proactively, and build customs and trade processes that support sustainable business growth.
Why Join Us
At CSG, you will join a growing international organization at the heart of European customs and international trade.
You will:
Act as a trusted advisor to clients on complex customs, trade compliance, and export control matters.
Take ownership of challenging consulting projects from initial analysis through implementation and delivery.
Develop customized compliance strategies that have a direct impact on our clients’ international operations.
Work closely with customers, authorities, internal specialists, and commercial teams across a broad range of industries.
Use your expertise to turn commercial opportunities and qualified leads into valuable consulting engagements.
Contribute to the development of our Customs & Trade Compliance offering, methodologies, and best practices.
Share your expertise with colleagues and support the development of less experienced consultants.
Build your professional network and play an active role in the continued growth of our consulting business.
This is an opportunity for an experienced customs and trade professional who wants to combine deep subject-matter expertise with consulting, project leadership, client development, and commercial impact.
Purpose of the Position
As a Consultant Customs & Trade Compliance, you will independently advise and support clients on complex customs, export control, and trade compliance matters.
You will lead consulting projects, assess existing customs and export control processes, identify regulatory risks and optimization opportunities, and develop practical, sustainable compliance solutions tailored to each client’s business.
Your role goes beyond providing technical advice. You will be a trusted partner to clients, translating complex regulatory requirements into practical business solutions and ensuring their successful implementation.
You will also have an important commercial role. Working closely with Sales, you will use your expertise to develop qualified opportunities into concrete consulting projects, support pitches and proposals, build trusted customer relationships, and identify opportunities for cross-selling and upselling.
As a senior member of the Customs & Trade Compliance team, you will contribute to quality assurance, establish best practices, share knowledge, and support the professional development of other consultants.
Main Responsibilities
Customs & Trade Compliance Consulting
Conduct detailed assessments of clients’ existing customs, export control, and trade compliance processes.
Identify compliance gaps, operational risks, and opportunities to improve processes and controls.
Advise clients on complex customs and international trade compliance matters at both strategic and operational levels.
Develop practical recommendations that balance regulatory requirements with clients’ operational and commercial needs.
Support the design, implementation, and continuous improvement of customs and trade compliance programs.
Compliance Strategy Development
Develop tailored strategies to ensure compliance with national and international customs and export control requirements.
Design and improve compliance frameworks, internal controls, procedures, and governance structures.
Support clients in embedding customs and trade compliance requirements into their day-to-day business processes.
Translate regulatory requirements into clear, sustainable, and operationally effective solutions.
Business Development & Client Growth
Actively identify new business opportunities and contribute to building a strong professional network within Customs & Trade Compliance.
Build trusted relationships with new and existing clients and act as a subject-matter expert throughout the commercial process.
Identify cross-selling and upselling opportunities within existing customer accounts.
Take ownership of qualified Sales leads and use your expertise to develop them into clearly defined consulting projects.
Work closely with Sales on complex and consultancy-led opportunities where subject-matter expertise is critical to winning the client.
Contribute to proposals, presentations, pitches, scopes of work, and other commercial materials.
Support contract discussions and the successful closing of consulting engagements.
Build long-term customer relationships that contribute to sustainable revenue growth.
Project Management
Lead and manage complex client projects within Customs & Trade Compliance from scoping through implementation and completion.
Define project objectives, deliverables, responsibilities, and priorities together with clients and internal stakeholders.
Ensure projects are delivered on time, at the required quality level, and in line with agreed objectives.
Identify project risks and dependencies early and take appropriate actions to keep delivery on track.
Coordinate internal specialists and external stakeholders involved in project delivery.
Licences & Authorization Management
Advise and support clients in applications for import, export, transit, and other customs-related licences and authorizations.
Coordinate authorization procedures and ensure all relevant regulatory requirements are addressed.
Support clients throughout communication and interactions with the relevant authorities.
Help establish processes that ensure continued compliance with authorization requirements after implementation.
Audits & Compliance Assessments
Plan, conduct, and manage internal and external customs and trade compliance audits.
Evaluate existing processes, controls, documentation, and governance against applicable regulatory requirements.
Identify improvement opportunities and develop appropriate corrective measures.
Support clients in implementing and monitoring remediation plans following audits or compliance assessments.
Regulatory Monitoring & Advisory
Continuously monitor developments in customs regulations, export controls, international trade agreements, and related compliance requirements.
Assess the potential business impact of regulatory changes on clients.
Proactively communicate relevant developments and recommend appropriate actions.
Translate regulatory complexity into clear and actionable guidance for clients and internal stakeholders.
Reporting & Documentation
Prepare and analyze regular reports covering areas such as CBAM, Intrastat, authorizations, and other customs and compliance-related topics.
Use analytical findings to develop clear recommendations and identify potential compliance risks or improvement opportunities.
Review and prepare customs and export-related documentation.
Ensure documentation meets regulatory requirements and the expectations of relevant authorities, including bodies such as BAFA.
Stakeholder Management
Act as a central point of contact between clients, internal teams, external partners, and relevant authorities.
Build strong relationships with senior client stakeholders and become a trusted advisor on Customs & Trade Compliance matters.
Coordinate closely with internal specialist teams to ensure integrated and high-quality client solutions.
Work with customer organizations to ensure agreed compliance measures are implemented effectively.
Support the integration of IT and compliance systems into existing customer processes where relevant.
Training, Knowledge Sharing & Team Development
Design and deliver customs, trade compliance, and export control training sessions and workshops for clients and colleagues.
Actively share expertise and best practices across the organization.
Support and mentor less experienced consultants in developing their technical and consulting capabilities.
Contribute to building consistent standards, methodologies, and ways of working within the Customs & Trade Compliance team.
Continuously develop your own expertise to remain up to date with regulatory and market developments.
What to Expect
A consulting role with genuine ownership of client relationships and complex projects.
The opportunity to combine deep customs and trade compliance expertise with commercial responsibility and business development.
A high degree of autonomy in how you manage projects, structure solutions, and advise clients.
Exposure to challenging customs, export control, and international trade topics across different industries and customer environments.
Direct interaction with customers, decision-makers, regulatory authorities, and internal specialists.
A role where your expertise directly influences client decisions, compliance maturity, and business outcomes.
The opportunity to shape and further develop CSG’s Customs & Trade Compliance consulting offering.
A growing international environment where knowledge sharing and collaboration across borders are an integral part of how we work.
Visible impact on the development of both clients and colleagues.
Job Requirements
Several years of relevant professional experience in customs, export control, international trade compliance, or a related advisory field, with the expertise required to independently advise clients on complex matters.
Strong knowledge of customs regulations, customs procedures, trade compliance, and export control requirements.
Demonstrated experience in advising internal or external stakeholders on complex regulatory and operational topics.
Experience in independently leading and delivering complex projects.
Ability to analyze existing customs and compliance processes, identify risks, and translate findings into practical improvement measures.
Experience developing or implementing customs, export control, or trade compliance programs, processes, or internal controls.
Strong client orientation and the ability to build credible, trusted relationships with senior stakeholders.
Commercial mindset with the ability to identify business opportunities and develop client needs into concrete consulting projects.
Experience supporting business development activities, proposals, pitches, or commercial negotiations would be a strong advantage.
Strong analytical and problem-solving skills with the ability to work confidently on complex and changing regulatory topics.
Excellent project management and stakeholder coordination capabilities.
Strong communication and presentation skills, with the ability to explain complex regulatory topics clearly and pragmatically.
Experience dealing with customs authorities and other relevant regulatory institutions is an advantage.
Experience with topics such as CBAM, Intrastat, customs authorizations, audits, and regulatory reporting is advantageous.
Experience designing or delivering professional training and workshops is an advantage.
Ability and willingness to support less experienced colleagues through knowledge sharing, coaching, and mentoring.
A proactive, hands-on approach with a high degree of personal accountability and ownership.
High quality standards, sound professional judgement, and a strong compliance mindset.
What We Offer
A competitive compensation package.
An expert role within a leading European customs organization.
A position combining consulting, project leadership, client relationship management, and business development.
A high degree of autonomy and ownership in your day-to-day work.
The opportunity to work on complex and strategically relevant customs and trade compliance projects.
Direct exposure to a diverse portfolio of clients and industries.
The opportunity to influence the further development of our Customs & Trade Compliance services, methodologies, and best practices.
Career development opportunities within a growing international organization.
Collaboration with experienced customs professionals and specialists across CSG’s European network.
Ongoing professional development and the opportunity to deepen your expertise in an increasingly important area of international trade.