Communications and Member Engagement Associate

This role is dedicated to enhancing the visibility and engagement of SLCCIA members by managing communications, overseeing digital presence, and executing high-quality events. The position is vital for demonstrating value to members, partners, and sponsors while driving active participation through strategic content delivery and event coordination. Responsibilities Draft and produce newsletters, social media updates, website content, and member notices utilizing information supplied by the Secretariat and Committees. Manage the content and events schedule by collecting inputs from team members and monitoring publication deadlines, invitations, and follow-up actions. Assist in the organization and execution of the annual Chamber Dinner and quarterly Business Lunch series, handling workplans, invitations, RSVPs, attendee lists, and logistical arrangements. Track sponsor and partner prospects, and aid in the preparation of sponsorship materials, correspondence, and follow-up documentation. Ensure the accuracy of distribution lists for members, stakeholders, media, and events, including routine data maintenance and contact verification. Collect approved photographs, member narratives, testimonials, and event highlights, securing necessary permissions for use in communications and reports. Track digital and event engagement metrics, gather participant feedback, and generate concise performance summaries following events or communication campaigns. Adhere to SLCCIA branding guidelines, approval workflows, and confidentiality protocols, escalating sensitive media inquiries or reputation concerns prior to publication. Requirements Proven ability to prepare diverse communication materials including newsletters, digital posts, and web content. Strong organizational skills for maintaining calendars, tracking deadlines, and managing event logistics. Experience in supporting the planning and delivery of corporate events and managing participant data. Competence in maintaining accurate databases and distribution lists with attention to detail. Capability to gather and curate visual and written content while ensuring proper consent is obtained. Skill in monitoring engagement metrics and compiling performance reports. Familiarity with brand compliance, confidentiality standards, and crisis escalation procedures.