Job Description
We are seeking an enthusiastic and detail-oriented Assistant Manager to join our team at our O'Fallon location (304 E Hwy 50). As an Assistant Manager, you will play a vital role in driving operational excellence and fostering a positive work environment. You will support store leadership by managing daily operations, leading a team of dedicated employees, and delivering exceptional customer experiences. This is an excellent opportunity for a motivated professional ready to grow into a leadership position while making a direct impact on store success.
- Lead and supervise shift operations, ensuring all store procedures are followed consistently and efficiently
- Manage and motivate a diverse team of employees, providing coaching, feedback, and support for professional development
- Handle cash management, including register reconciliation, deposits, and financial accountability
- Interact professionally with customers and employees, maintaining a friendly and welcoming atmosphere
- Answer phones, take orders, and provide outstanding customer service that exceeds expectations
- Oversee store cleanliness, organization, and maintenance standards throughout your shift
- Analyze store performance metrics and identify opportunities for improvement and cost optimization
- Train new employees on company policies, procedures, and best practices
- Resolve conflicts and handle challenging situations with transparency and empathy
- Perform physical tasks including lifting up to 25 pounds and standing for extended periods
- Collaborate with management to implement store initiatives and achieve sales goals
- Monitor inventory levels and communicate needs to management
Qualifications
**Required Qualifications:**
- Proven experience in a supervisory or management role, preferably in a fast-paced retail or food service environment
- Strong math and problem-solving skills with the ability to analyze data and make informed decisions
- Demonstrated proficiency in money management and cash handling
- Excellent interpersonal and communication skills with the ability to interact effectively with diverse teams
- Proven ability to manage multiple priorities and work efficiently under pressure
- Physical capability to lift up to 25 pounds regularly and stand for extended periods
- Friendly, professional demeanor with a positive attitude and genuine smile
- Reliable, diligent, and responsible work ethic
- Strong organizational and time management skills
- Ability to lead by example and inspire team performance
**Preferred Qualifications:**
- Previous experience in a management training program or assistant manager role
- Knowledge of inventory management systems
- Experience with point-of-sale (POS) systems
- Certification in food safety or relevant industry training
- Demonstrated track record of employee development and retention
- Experience with performance management and employee evaluations
Additional Information
All your information will be kept confidential according to EEO guidelines.